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Return Policy

Refund Policy

Thanks for purchasing our products at Aurora Hair & Skincare Limited.

Due to the nature of our business and products we sell, items are generally not eligible for a refund. Apologies on the inconvenience that might have caused.

If our products arrived damaged, rotten or contaminated in any way, please contact us right away at info@aurorahairandskincare.com.

For any other items to be eligible for a refund, you have to return the item you have purchased to us within 7 calendar days of the purchase. The item must unopened and in its original condition. Contact our customer services department to get further instruction.

If anything is unclear or you have more questions feel free to contact our customer support team.